Privacy Policy

01  Introduction

Belvedere Marketing & PR ("BLVDM", "we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

02  Information We Collect

We may collect the following types of information:

• Contact information — name, email address, phone number, and company name when you submit a form or contact us.
• Usage data — pages visited, time spent, referring URLs, browser type, and device information via standard analytics.
• Communications — records of your correspondence with us, including WhatsApp and email exchanges.
• Business information you provide, such as your business details, channels and competitors.
• Account access you grant us, such as advertising accounts.
• The country you select at checkout.
• Payment confirmation — card details are handled by Stripe, not by us.
• Marketing preferences — your newsletter subscription status and communication preferences.

03  How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide the service you purchased (to perform our contract)
• Send you our journal, research, and relevant marketing content (with your consent)
• Improve and personalise your experience on our website
• Analyse website performance and user behaviour
• Comply with legal obligations

04  Newsletter Subscription

When you create an account with Belvedere, you are automatically subscribed to the Belvedere newsletter using the email address you registered with. By creating an account, you agree to receive our newsletter, including research, insights, updates, and offers from Belvedere Marketing & PR.

You can unsubscribe at any time using the unsubscribe link in any newsletter, or by contacting us. Unsubscribing from the newsletter does not close your account, and we will continue to send you essential service and account-related messages.

05  Legal Basis

We rely on your consent, performance of our contract, and our legitimate interest in running and improving our services.

06  Access to Your Accounts

We use any access you grant solely to provide your service. You can revoke it at any time, and we remove our live access once the service is delivered (for view-only diagnostic access) or at the end of the engagement (for managed-service access).

07  Information Sharing

We do not sell, trade, or rent your personal information to third parties. We share information with trusted providers who help deliver our services:

• Our payment provider (Stripe)
• Our team, including an offshore team in India
• AI tools used to assess public AI-search visibility (such as OpenAI and Perplexity)
• Standard hosting and email providers

08  AI Tools

When we use AI tools we send only business, category, and competitor names — never your personal, payment, or account-access data.

09  International Transfers

Some providers and team members are outside the UAE (including India and the United States). Where information is transferred internationally, we take appropriate steps to protect it.

10  Data Retention

We keep information for as long as needed to deliver your service and meet our legal and business obligations, then delete or anonymise it. You may request deletion of your data at any time by contacting us.

11  Cookies

We use cookies as described in our Cookie Policy. Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyse site traffic. You may disable cookies through your browser settings; however, some features of the site may not function correctly as a result.

12  Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent, and opt out of marketing communications and case studies at any time
• Lodge a complaint with a data protection authority

13  Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

14  Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

15  Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Belvedere Marketing & PR

Dubai, United Arab Emirates

hello@belvedere-marketing.com

+971 56 648 2236